Appointment Status with MassMutual Step 1 of 7 Please select one of the following: I have NOT received my MassMutual appointment letter. Once you have submitted annuity business to MassMutual, you will be able to access your clients' information through the Annuity Service Center. I am appointed with MassMutual. In order to access your clients' information through the Annuity Service Center, please complete the information below. The PIN number can be found on your original appointment letter. If you do not have your PIN, please call the Service Center at (800) 272-2216.     SSN:   PIN:   You will only be asked to supply this information one time. Providing this information will protect your clients’ information.

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